xbji Privacy Policy & Data Protection

1. Introduction

xbji ("we", "our", or "platform") is a trusted online gaming service provider in Bangladesh. Protecting the privacy of your personal information is one of our highest priorities. This Privacy Policy ("Policy") describes how xbji collects, processes, stores, and safeguards your personal information.

This policy applies to the website https://xbji.lat and all related services. By using our platform, you agree to the terms described in this privacy policy. If you do not agree with any part of this policy, please do not use our services.

xbji uses SSL encryption and industry-standard security measures to keep your information safe. We take your trust seriously and manage our data practices with full transparency.

2. What Information We Collect

xbji may collect the following types of information from you:

2.1 Information You Provide Directly

When you register or create an account on our platform, the information you provide may include:

• Full name and date of birth
• Email address and mobile number
• Residential address
• National ID or passport details (for identity verification)
• Financial transaction information (deposit and withdrawal records)

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device identifiers
• Browser type and operating system
• Platform usage data (game history, login times, session duration)
• Information collected from cookies and web beacons
• Geographic location (at an aggregate/non-specific level only)

2.3 Information Received from Third Parties

In some cases, xbji may receive information from trusted third-party services for identity verification and fraud prevention purposes. Such information is always collected through legitimate channels and on a lawful basis.

3. Purpose of Using Information

xbji uses your information for the following purposes:

• Account Management: To create, verify, and maintain your account
• Service Delivery: To provide gaming services, financial transactions (bKash, Nagad, Rocket, Upay, and bank transfers), and customer support
• Security & Fraud Prevention: To detect and prevent unauthorized access, fraud, and other unlawful activities
• Legal Compliance: To comply with applicable laws and regulations
• Service Improvement: To improve our platform and user experience
• Communication: To send important updates, transaction confirmations, and support messages
• Analytics: To monitor service performance and generate various statistics (in aggregate, anonymized form)

4. Data Retention & Duration

xbji retains your information only for as long as necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations. Specifically:

• All account information is retained while the account remains active
• After an account is closed, certain information (such as financial transaction records) may be retained for a defined period in accordance with legal obligations
• Information relevant to dispute resolution is retained until the related matter is resolved
• Security logs are retained for a limited period

Once the retention requirement ends, xbji deletes or anonymizes your information using secure methods.

5. Sharing Information with Third Parties

xbji may share information with third parties under strict terms and in limited circumstances:

5.1 Service Provider Partners

We work with trusted third parties who provide specific services on our behalf, such as payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technology services. These partners are given access only to the amount of information necessary to perform their designated tasks.

5.2 Legal Requirements

xbji may be required to disclose information in response to valid legal orders, court directions, or legitimate requests from government authorities. Such disclosures are always kept to the minimum necessary scope.

5.3 Business Changes

In the event of a merger, acquisition, or business change, user information may be transferred. You will be notified as far in advance as possible in such cases.

Outside of the above circumstances, xbji never discloses your information to third parties without your consent.

6. Cookies & Tracking Technologies

xbji uses cookies and similar technologies to improve your experience. The functions of the different types of cookies are described below:

6.1 Essential Cookies

These cookies are essential for the basic functionality of the platform — such as maintaining login status, security verification, and session management. Without them, the platform cannot function properly.

6.2 Functional Cookies

These cookies remember your preferences and settings, making your future visits more convenient.

6.3 Analytical Cookies

These cookies help us understand how users interact with our platform. The data collected is analyzed in aggregate form and is not linked to any personal identity.

You can manage cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of the platform.

7. Data Security Measures

xbji applies industry-leading technical and organizational measures to protect your information:

• SSL/TLS Encryption: All data transmission between your browser and our servers is secured by SSL encryption
• Data Encryption: Sensitive information stored on our systems is kept in an encrypted state
• Access Controls: Only authorized personnel can access personal information, and only within the necessary scope
• Regular Security Reviews: Our systems undergo regular security testing and updates
• Staff Training: All our staff are trained on best practices for data protection
• Two-Factor Authentication: An additional layer of security for your account

We make every effort to protect your data. However, no method on the internet is completely secure. If you suspect any security breach, please contact us immediately.

8. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to know what information we hold about you
• Correction: You can request correction of inaccurate or incomplete information
• Deletion: In certain circumstances, you can request deletion of your information (subject to legal obligations)
• Objection to Processing: You can object to the processing of your information for specific purposes
• Portability: You can receive your information in a structured, machine-readable format
• Withdrawal of Consent: Where processing of your information is based on your consent, you may withdraw that consent at any time

To exercise these rights, please contact us at [email protected]. We will process your request as quickly as possible within the applicable legal framework.

9. Protection of Minors

xbji strictly provides services only to individuals aged 21 or older. We do not knowingly collect or process any information from persons under the age of 21.

If we become aware that information has been collected from a minor, we will immediately take steps to delete that information and close the associated account.

If you believe that a minor has registered on our platform, please notify us immediately at [email protected].

10. Policy Changes

xbji may update this privacy policy from time to time. For significant changes to the policy, we will notify you in the following ways:

• By displaying a special notice on the platform
• By sending a message to your registered email address
• By updating the "Last Updated" date at the top of this page

Continued use of the platform after policy changes will indicate that you have agreed to the updated policy. If you do not agree with the changes, you may request that your account be closed.

We recommend that you review this policy regularly so that you are always up to date on xbji's data protection practices.

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. xbji's data protection team is ready to answer all your questions.

When submitting any data-related request, contacting us from the email address linked to your account will speed up the process. xbji always respects your privacy and treats every request with the highest importance.